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level789 Terms & Conditions Explained

Our Terms & Conditions set the rules for opening an account, using casino and sportsbook sections, and moving funds through DANA, OVO, GoPay, QRIS, bank transfer or virtual…

Account access rulesWallet verificationData and cookie termsPolicy contact path
level789 level789 Terms & Conditions Explained
GET POLICY HELP

Check Terms Before Wallet Actions

A clear contact route helps when a Terms & Conditions question affects your account, payment receipt or access status. We ask you to include the account phone number and relevant transaction reference, while leaving out your password or wallet PIN. Our team can then match the request to the correct policy section.

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Account access

Use the support link beside login when a phone verification step or account condition is unclear. Include the affected step and your registered phone number so we can locate the correct record.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment receipt and displayed status through the cashier support path. Never send a wallet PIN, password or full security code.

Policy changes

If you need clarification on an amended clause, contact us from the account support route and name the section. We can explain the wording, applicable account step and request path.

HOW WE HANDLE DATA

Browse level789 Policy Safeguards

Terms & Conditions work alongside the practical controls used during account access and payment checks.

Account details

We use the account information you submit to create access, confirm the phone step and connect a payment request with the right account. Keep those details current so policy notices reach you.

Payment records

A receipt, reference number and status may be checked when you use DANA, OVO, GoPay, QRIS, bank transfer or virtual account. This helps us investigate a mismatch without requesting your wallet PIN.

Cookies

Cookies and similar browser storage may support sign-in continuity, page settings and security checks. Your browser controls can manage these settings, although changing them may affect account access steps.

Account security

You must protect your password, phone and verification details. If you notice an unfamiliar sign-in or a changed account detail, contact support promptly and stop sharing access with anyone else.

Record retention

We retain account and transaction records for the period needed to operate the account, resolve disputes, maintain security and meet applicable legal duties. You can ask which record a request concerns.

Change requests

To request correction or ask how your data is handled, use the account support route with your registered phone number and a precise request. We may need to verify ownership before responding.

Find Answers About Account Conditions

These Terms & Conditions questions cover the account steps Indonesian account holders most often need to understand before access or a wallet request. Read the answer first, then contact support if your record needs a specific check.

The current Terms & Conditions are published on this page and apply to the account, lobby access, payment requests, data handling and support process. Check this page again when a policy notice points to an amended clause.

Yes. Read the policy before submitting your account details. Opening access means you accept the stated account, security and payment conditions, while eligibility depends on local law and the checks shown during account setup.

Phone verification connects the account to a reachable contact and helps protect access. Enter the number you control, complete the displayed step, and contact support if the code or account status does not match.

They require accurate payment details and allow us to check a receipt, reference and status before resolving a request. DANA and QRIS availability can differ from bank transfer or virtual account processing.

You can contact us through the account support route with your registered phone number and the exact detail needing correction. We may verify account ownership before changing information or discussing a retained record.

Send a specific request through support, naming cookies, account records or a transaction reference. We will explain the relevant handling purpose and whether the record is retained for security, dispute handling or legal duties.

Account eligibility depends on local law. If an access condition or payment route is unavailable, follow the notice shown at the account or cashier step and contact us for clarification without sharing private security codes.